FAQ

Popular Questions

Your final invoice will include costs for labour, paint (if we’re supplying it), and VAT (unless you’re otherwise exempt).

The cost of your paint job will vary depending on the number of rooms, size of the rooms, and your chosen paint brands and finish.

However, we pride ourselves on offering very competitive quotes – in fact, if you find a cheaper quote somewhere else, we’ll match it!

Nope! We will bring all the necessary supplies, including ladders, paint, and brushes. However, if you have already purchased paint, the cost of the paint will be deducted from the price we charge.

If you can’t decide on colours, we can help. First, we’ll get to know what type of look you’re hoping to achieve – then we’ll provide a few colour choices to choose from. 

Also, we can supply samples so that you get a better idea of the look we’ll achieve.

This depends on the size of the works we’re carrying out. When we provide you with a precise cost-breakdown, we’ll also advise how long the works will roughly take (these timescales are always based on what is realistic and achievable).

Working on a tight schedule? Not to worry, our painters and decorators can be scheduled to work day or night, weekdays or weekends, to ensure a speedy delivery, without compromising on quality.

Trust and Safety

Yes, all our painters and decorators are covered by our employer’s liability insurance, and we have public liability insurance policy too.

You can find our full Health and Safety policy here.

We have a 100% Satisfaction Guarantee. In the unlikely event that you don’t love your paint job, we will come back and fix the issues free of charge.

Painting and Decorating Association (PDA) – this is the UK’s premier decorating trade body, continually striving for best practice in the industry.

Checkatrade – this is the UK’s most popular trade directory of recommended tradespeople.

All painters and decorators undergo a thorough vetting process before joining our crew – assessing experience, expertise, professional certifications, and friendliness! This makes sure that when you hire our painters and decorators, you get the professional help you need.

Before You Book

Once you call or email our decorating team, we’ll arrange a convenient time to attend the property, after this, you’ll receive a full, detailed cost-breakdown for the required works (usually within 24 hours).

Alternatively, you can send us some photos of the areas, and we can provide an estimation based on this.

We price works based on how long it will take, the type of works being carried out, and the materials being used. We’ve used industry standards and our experience to determine reasonable costs for all works we undertake. Therefore, you will no longer need to worry about getting overcharged for getting works done in your property.

Your final invoice will include costs for labour, paint (if we’re supplying it), and VAT (unless you’re otherwise exempt).

Seven days a week. We have teams of painters and decorators readily available, so we can book the works to be completed around your schedule.

Nope! We will bring all the necessary supplies, including ladders, paint, and brushes. However, if you have already purchased paint, the cost of the paint will be deducted from the price we charge.

Paint

If you can’t decide on colours, we can help. First, we’ll get to know what type of look you’re hoping to achieve – then we’ll provide a few colour choices to choose from. 

Also, we can supply samples so that you get a better idea of the look we’ll achieve.

Paint finish refers to the amount of sheen in the paint finish. You can choose from flat/matte, eggshell, semi-gloss, or a glossy finish. Matte has no shine, while a high-gloss finish has all the shine.

We paint until there is full coverage. Whether that’s one coat or three, we won’t stop adding coats until the surface has been fully covered. However, most walls will take two coats to achieve a high-quality finish.

Billing and Payments

You can pay securely online with any debit/credit card. Alternatively, you can make a payment via bank transfer.

You won’t have to pay a deposit, instead 100% of your payment is made upon completion.

There are never any hidden costs when we quote works. However, there may be occasional additional charges if you decide you want additional works completed – we’ll quote and agree on a price before carrying them out. 

We do offer a 10% discount for customers who have been referred by friends or family. Just let us know who referred you, and your discount will be applied to your quoted price.